United pilots contract, MOU 12-03 — KC Delay Reporting

1. If a flight experiences a delay categorized as a flight deck delay (currently coded as KC, KF, ME, etc.) an ACARS message shall be sent to the flight deck with a code to identify the department that assigned the delay to the flight deck crew. The flight crew shall be offered the opportunity to respond to the inquiry to identify what specific aspect(s) of the pre-pushback operation contributed to the delay. The flight crew shall also have the ability to provide additional information by entering a free-form message if so desired;

2. The KC Delay Reporting Program is not designed to track or identify an individual Pilot’s performance. Good faith decisions and responses by Pilots participating in the program may not be used in any disciplinary action; and

3. The institution of the KC Delay Reporting Program is intended by both parties to provide more accurate reporting of KC delays, and is not intended to prejudice either party in United Air Lines, Inc. v. Air Line Pilots Association International, Case No. 08-CV-4317 (N.D.Ill). The parties may use statistical evidence derived from the program, but United may not use evidence of individual Pilot decisions and communications so long as they were made in good faith.

AGREED, this 18th day of December, 2012.

For United Airlines, Inc.: For the Air Line Pilots Association, International:

Captain Fred Abbott Senior Vice President Flight Operations Captain Jay Heppner Chairman UAL MEC

P. Douglas McKeen Senior Vice President Labor Relations Captain Jay Pierce Chairman CAL MEC