United pilots contract, LOA 12-13 — CRAF/AMC/AMC MEDEVAC

1 – Definitions

1-A The word "Agreement" when used in this Letter of Agreement means the United Pilot Agreement between United Airlines, Inc. and the Air Line Pilots in the service of United Airlines, Inc., as represented by the Air Line Pilots Association, International.

1-B The term "CRAF Operation" for the purpose of this Letter of Agreement means all flight operations conducted in accordance with the agreement between United Airlines and the Department of Defense but shall not include the Company's certificated service or commercial charter service or any other government operation.

1-C The term "AMC Operation" for the purpose of this Letter of Agreement means any Flight which is conducted in accordance with any contract made between United Airlines, Inc. and the Air Mobility Command into a non-conflict area.

1-C-1 The term “Basic AMC Operation” means any Flight into a non-conflict area which is conducted in accordance with any contract made between United Airlines, Inc. and the Air Mobility Command that operates within the geographic area defined in Section 2-F of the Agreement.

1-C-2 The term “Global AMC Operation” means any Flight into a non-conflict area which is conducted in accordance with any contract made between United Airlines, Inc. and the Air Mobility Command that is not a Basic AMC Operation.

1-D The term "Critical AMC Operation" for the purpose of this Letter of Agreement means any Flight,

regardless of the nature of payload transported, which is conducted in accordance with any contract made between United Airlines, Inc. and the Air Mobility Command into an area of the world where an armed conflict is occurring or has occurred within the prior thirty (30) days.

1-E "AMC Operation Base" is the Base or geographical location to which responsibility is assigned and Pilot vacancies are bid for the conduct of the Critical AMC Operations when the level of Critical AMC flying is planned to be 975 hours or more per Bid Period and is planned to exist for sixty (60) days or more.

2 - Civil Reserve Air Fleet

2-A Compensation and Hourly Pay Computation

2-A-1 Pilots while assigned to the CRAF Operation shall be paid in accordance with the applicable rates of pay for the type of equipment flown as provided in Section 3 of the Agreement.

2-A-2 In addition to the compensation specified in Paragraph 2-A-1 of this Letter of Agreement, Pilots shall be paid the rate of Twelve Dollars and Fifty Cents ($12.50) for each hour flown on a CRAF segment. This additional compensation applies to crew members working or deadheading on CRAF segments.

2-A-3 “Actual pay hours” as defined in Section 3-C-3-b of the Agreement shall be used in computing the override pay as specified in Paragraph 2-A-2 of this Letter of Agreement.

2-B Expenses

2-B-1 Pilots when on a CRAF Operation shall be entitled to expense reimbursement under the provisions of Section 4 of the Agreement. Accommodations provided by the Company, where available, shall conform to the minimum standards set forth in Section 4 of the Agreement. In addition to the hourly expenses provided by Section 4-A-1 of the Agreement, Pilots in a CRAF operation shall receive international override as described in Section 3-I-1.

2-B-2 Travel expenses for the Pilot while commuting to and from the Operation shall be allowed in accordance with this Letter of Agreement.

2-C Moving Expenses

No Pilot shall be required to move to the location of the CRAF assignment unless the move is required by the government. No moving expenses shall be paid until a Pilot has completed ninety (90) days from the date of the CRAF vacancy. All moving shall be in accordance with Section 10 of the Agreement.

2-D Filling of Vacancies

2-D-1 Given the emergency nature of the CRAF Operation, the Company shall keep on file a currently effective Preference List which shall include, in order of seniority, all Pilots desiring to fly the CRAF Operation. Each Pilot on the CRAF Preference List shall indicate whether he is preferencing a Captain vacancy or a First Officer vacancy, and Equipment type. This List shall be kept up to date by preferencing on June 1st of every year. Any Pilot preferencing a CRAF assignment must be currently in Status in the Equipment type qualified. If the Company commits an entire Equipment to the CRAF Agreement, any vacancies posted for that Equipment shall be considered CRAF vacancies also. Any Pilot awarded an assignment under these circumstances shall be considered as having also been awarded a CRAF assignment. A Pilot may remove his name from

the CRAF Preference List at any time by giving thirty (30) days written notification to his Flight Manager, except when such Pilot holds an assignment in an Equipment type which has been totally committed to the CRAF Operation.

2-D-2 All Pilot vacancies in the Company's CRAF Operation shall be filled in accordance with system seniority provided such Pilot is Status and Equipment qualified. If there are insufficient bidders, the Company shall assign the most junior Status and Equipment qualified Pilot on the system.

2-D-3 All CRAF vacancies shall be bulletined on a system-wide basis.

2-D-4 A Pilot while assigned to the Company's CRAF Operation shall be permitted to bid on any vacancies. Every reasonable effort shall be made to advise all CRAF Pilots of all bulletined vacancies.

2-D-5 If there is a need to reduce the number of personnel in the CRAF Operation, the reduction shall be in reverse seniority order in the Status and Equipment affected at the Base where the reduction occurs, unless a more senior Pilot at the Base in the Status and Equipment affected volunteers to return to line flying duty for United Airlines, Inc. All Pilots referred to in Paragraph 2- D-5 of this Letter of Agreement shall have the rights specified in Paragraph 2-D-7 of this Letter of Agreement.

2-D-6 Notwithstanding Section 8 of the Agreement, a Pilot's assignment on the line flying operation shall not be considered as vacated and the assignment shall not be bid or filled for a period of ninety (90) days following the date of the award of his CRAF vacancy. If a Pilot is relieved of his CRAF assignment during this ninety (90) day period, the Pilot shall resume his last previously held line-flying assignment.

2-D-7 A Pilot returning to line-flying duties shall have the rights specified in the applicable provisions of Section 8 of the Agreement, but shall not be entitled to a Company paid move unless the move is required by the government. In addition, Pilots reduced in accordance with Paragraph 2-D-5 of this Letter of Agreement above may displace the most junior Pilot in any Status or Equipment at any CRAF Base provided the Pilot displacing is Status and Equipment qualified.

2-D-8 A Pilot's initial assignment to the CRAF Operation shall be in accordance with system seniority of those Pilots on the Preference List and shall be effective on the date which appears on the vacancy award. Assignment to the CRAF Operation shall be made on the basis of the chronological order of the award dates.

2-D-9 Any Pilot assigned or awarded a bid on the CRAF Operation must take up such assignment or bid on the date specified by the Company.

2-D-10 Notwithstanding the provisions of Section 8-E of the Agreement, a Pilot from the line-flying operation may not displace a Pilot holding a CRAF assignment.

2-D-11 During the period in which a Pilot has been released from his CRAF assignment and pending the exercise of his displacement rights as provided in this Letter of Agreement, he shall, notwithstanding the provisions of Section 8-E of the Agreement, take up duties of Captain or First Officer at the United Airlines, Inc. Base having his equipment type nearest to his CRAF assignment Base or his residence.

2-D-12 A Pilot's release from assignment to the Company's CRAF Operation shall be effective on the date he is assigned to the line-flying operation, which shall be after a reasonable rest period

after his last Trip of not less than two (2) days. Such rest period shall be exclusive of travel time required to return to the Pilot's Base.

2-D-13 Individual CRAF Trips

2-D-13-a CRAF Trips Starting with a Deadhead

If the Company decides not to fill CRAF vacancies as per Paragraphs 2-D-2 thru 2-D-12 of this Letter of Agreement, the Company shall post all CRAF Trips which start with a deadhead segment in a separate open-Trip file.

2-D-13-b CRAF Trips starting with a deadhead shall be available to Lineholders using the procedures described in Paragraph 5 of this LOA, and shall be available through aggressive reserve pick up to Reserves from any Base within that Equipment, in accordance with Section 20-K-8, provided that the Lineholder or Reserve can be positioned to fly the CRAF Trip, and provided that, unless waived by the Company, assigning the CRAF Trip shall not result in an assignment made under Section 20-H-6 or senior manning at the Pilot’s Base.

2-D-13-c CRAF Trip Assignments

Whenever the company assigns individual CRAF Trips to Pilots (when the assignment window opens) it shall do so in the following order:

2-D-13-c-(1) To a Reserve who is available for the assignment and has volunteered to perform CRAF flying,

2-D-13-c-(2) To a Reserve who is on a day off (and who is willing to move his day off) and has volunteered to perform CRAF flying,

2-D-13-c-(3) To a Lineholder who has volunteered to perform CRAF flying (and who is willing to trade his scheduled Trip for a CRAF Trip),

2-D-13-c-(4) To a Reserve who has not volunteered to perform CRAF flying who shall be advised that the Trip is a CRAF assignment. In this event the Reserve may refuse the assignment due to the military nature of the Trip and shall be bypassed for that assignment with no indication,

2-D-13-c-(5) To an out-of-Base Pilot who has volunteered to perform CRAF,

2-D-13-c-(6) To a Pilot in accordance with the provisions of Section 20-H-5 who has volunteered to perform CRAF flying.

2-D-13-d Notice of Flight Assignments

2-D-13-d-(1) Due to the potential short notice for assignments to CRAF Trips, the Company may construct CRAF Trips to position crews to fly CRAF Trips. These Trips shall not contain actual CRAF flights. However, CRAF flights may be added pursuant to Paragraph 2-D-13-d-(2). These Trips shall not be constructed, nor shall they exceed in the actual operation, five (5) days in duration, including the legs to accomplish the positioning.

2-D-13-d-(2) Whenever a Pilot is on one of the Trips specified in Paragraph 2-D-13-d-(1), such Pilot(s) shall be given no less than twelve (12) hours’ notice prior to the CRAF Flight assignment.

2-E Vacations

2-E-1 Additional Vacation Credit

Notwithstanding the provisions of Section 11 of the Agreement, a Pilot assigned to the Company's CRAF Operation shall receive one (1) day vacation credit for each ten (10) day block of work associated with CRAF flying. This ten (10) day measurement is inclusive of CRAF flying and adjacent days off. In determining the vacation credit of a Pilot who was assigned to the CRAF Operation, such days shall be in addition to the prorated vacation credit earned in accordance with Section 11 of the Agreement.

2-E-2 Vacation Cancellation/Changes

Vacation may be cancelled in accordance with Section 11-F of the Agreement. In addition the following restrictions apply:

2-E-2-a Only those days affected by the actual CRAF Trip shall be cancelled.

2-E-2-b Vacation cancelled shall be subject to Section 11-F-7 of the Agreement.

2-F Benefits

2-F-1 Continued Coverage.

A Pilot assigned to the Company's CRAF Operation shall continue to be covered as an Active Pilot, provided the Pilot continues to make any required contributions, under all benefit programs covering active Pilots under Section 22 and Section 24 of the Agreement as well as any Performance Incentive Program and Profit Sharing Plan covering Pilots, subject to the following:

2-F-1-a Compensation.

Any such benefits that are based on compensation shall be based on the Pilot's compensation as defined in the applicable plan including compensation while assigned to the Company's CRAF Operation.

2-F-1-b Exclusions and Limitations Waived.

To the extent they are present in the Company's benefit programs, exclusions and limitations for war, terrorism, job-related injury and criminal acts, and any limitation on the amounts paid per accident, are waived for Pilots while participating in any Operation conducted under the provisions of this Letter. Notwithstanding the foregoing, any limitations for self-inflicted injury and for job-related injury in the medical and dental plan shall remain in effect.

2-F-2 Additional Benefits

In addition to the benefits provided pursuant to Paragraph 2-F-1 of this Letter of Agreement, the following benefits are provided to a Pilot assigned to the Company's CRAF Operation:.

2-F-2-a Death Benefit

If a Pilot dies while assigned to the CRAF Operation, or as the result of an injury or illness incurred while assigned to the CRAF Operation, the Company shall pay or cause to be paid, subject to the conditions of Paragraph 2-F-2-c of this Letter of Agreement, $150,000.00 to the same beneficiary(ies), and in the order and manner as the Pilot's beneficiary(ies) under the Company Paid Life benefit program. Such death benefit shall be paid in a lump sum.

2-F-2-b Special Hazard Insurance

In lieu of the death benefit described in Paragraph 2-F-2-a of this Letter of Agreement, if a Pilot becomes permanently totally disabled as the result of an injury or illness incurred while assigned to the CRAF Operation, the Company shall pay or cause to be paid, subject to the conditions of Paragraph 2-F-2-c of this Letter of Agreement, compensation in the sum of $150,000.00. Such compensation shall be paid in a lump sum. The loss of, or the loss of use of, both hands, or both arms, or both feet, or both legs, or both eyes, or any two thereof, shall constitute permanent total disability for the purpose of Paragraph 2-F-2-b of this Letter of Agreement. In all other cases under Paragraph 2-F-2-b of this Letter of Agreement, permanent total disability shall be determined on a case-by-case basis.

2-F-2-c General Conditions

The Death Benefit described in Paragraph 2-F-2-a of this Letter of Agreement and the Permanent Total Disability Benefit described in Paragraph 2-F-2-b of this Letter of Agreement are intended to apply to Pilots while assigned to the CRAF Operation as follows:

2-F-2-c-(1) When outside the continental United States in connection with or as a result of a CRAF Operation, regardless of whether they are actually engaged in active duty at the time of death or injury.

2-F-2-c-(2) When within the continental United States, only if they are actually engaged in the course of employment at the time of death or injury.

2-F-3 Personal Life Insurance Protection

The Company shall protect a Pilot from any reduction in his personal life insurance benefits which may result from his assignment to CRAF Operations up to a maximum of $1,000,000 of total personal life insurance coverage.

2-F-4 Worker’s Compensation Benefits

The Worker’s Compensation Benefits provided in Section 15 of the Agreement shall be provided for all Pilots assigned to the Company's CRAF Operation. All amounts paid under Section 15 of the Agreement shall be in addition to any amounts paid under Paragraph 2-F-2 of this Letter of Agreement.

2-G CRAF: Missing, Internment, Prisoner of War-Benefits

2-G-1 A Pilot engaged in the CRAF Operation who is interned or taken prisoner of war by a foreign government shall be entitled to compensation at the salary as specified in Paragraph 2 of this Letter of Agreement for the periods during which he is interned or held prisoner of war; provided, however, if the Company does not know whether a Pilot is alive or dead, compensation in such amounts shall be allowed for a period of twelve (12) months after the Pilot was last known to the Company to have been interned or held prisoner of war.

2-G-2 If after this twelve (12) month period it has still not been established whether the Pilot is alive or dead, the Pilot shall continue to receive compensation at the salary as specified in Paragraph 2 Paragraph 2 of this Letter of Agreement until death is established or until there is a sufficient presumption of death to permit payment of the death benefit provided in Paragraph 2- G of this Letter of Agreement.

2-G-3 If the Pilot is later found to be alive, he shall receive retroactively the difference in pay between the total compensation (including death benefit) paid by the Company under this Section

and the monthly amounts which would have been paid under Paragraph 2-G-1 of this Letter of Agreement and such monthly pay shall be resumed for the duration of internment or imprisonment.

2-G-4 If a Pilot engaged in the CRAF Operation becomes missing he shall be allowed compensation at the salary as specified in Paragraph 2 of this Letter of Agreement for a period of twelve (12) months after disappearance or until such date as death is established, whichever first occurs. If upon the expiration of the twelve (12) month period, any such Pilot who is still missing, or if prior to that time his death is established, the Company shall pay the death benefit provided for in Paragraph 2-G of this Letter of Agreement.

2-G-5 The monthly compensation under Paragraph 2-G of this Letter of Agreement for a Pilot interned, held prisoner of war, or missing shall be paid by the Company in accordance with written directions from the Pilot. Each Pilot employed in or assigned to the Company’s CRAF Operation shall execute and deliver to the Company prior to such employment or assignment a written direction in the form set forth in Section 16 of the Agreement.

2-G-6 Payments to a Pilot under Paragraph 2 of this Letter of Agreement which are not covered by a written direction as above required shall be paid to the legal representative of his estate if he dies.

2-G-7 The monthly compensation under Paragraph 2-G of this Letter of Agreement shall be in lieu of all compensation provided for by any law in respect to persons interned, held prisoner of war or missing and shall also be in lieu of all salary, expenses and subsistence during the period in which a Pilot is interned, held prisoner of war or missing.

2-G-8 Pilots shall maintain and continue to accrue longevity during periods in which they are interned, held prisoner of war or missing.

2-H CRAF: Miscellaneous

2-H-1 Rules governing hours of service during the first thirty (30) days of the CRAF Operation shall be those specified in the applicable FAR's. As soon as feasible thereafter, but not later than two (2) complete Bid Periods inclusive of the initial (30) days, the hours of service as specified in the Agreement shall apply.

2-H-2 The assignment of all Pilots to this Operation shall be in writing to the Pilot.

2-H-3 Pilots shall continue to fly any CRAF Flight deemed essential to the national defense provided such flights are solely military in nature and carry cargo composed entirely of military requirements even if at the time such military flights are necessary the Pilots have withdrawn their airline service for any reason.

2-H-3-a To assure the movement of a particular Flight under such circumstances, the Association shall require certification by an appropriate Company official designated by the Company that such Flight is in accordance with the specifications set forth in Paragraph 2-H-3 of this Letter of Agreement. This certification shall be provided prior to movement of the Flight where feasible or, where not feasible, promptly thereafter.

2-H-3-b Pilots who fly such military traffic shall not lose any benefits accruing to other Pilots which they would otherwise have received upon settlement of an unresolved labor dispute.

2-I Scheduled Duty Time and Staffing

2-I-1 Staffing on duty periods scheduled between twelve (12) and eighteen (18) hours shall be no less than one (1) Captain and three (3) First Officers, two (2) Captains and two (2) First Officers, or three (3) Captains and one (1) First Officer. The actual and reassigned duty period limitation for such staffing levels is twenty (20) hours. This Section 2-I-1 does not apply to duty periods consisting entirely of deadheading.

2-I-2 Staffing on multiple segment duty periods scheduled between eighteen (18) and twenty- four (24) hours shall be no less than two (2) Captains and three (3) First Officers or three (3) Captains and two (2) First Officers. The actual and reassigned duty period limitation for such staffing levels is twenty-four (24) hours. This Section 2-I-2 does not apply to duty periods consisting entirely of deadheading.

2-I-3 In no case shall CRAF duty periods be scheduled for more than twenty-four (24) hours.

2-I-4 CRAF duty periods may be scheduled and staffed under Section 5 of the UPA. More specifically, Sections 2-I-1 and 2-I-2 are intended to provide relief from the scheduling requirements of Section 5, and may be used by the Company, at its discretion, on a scheduled, reassigned, or actual basis. When so used, such a duty period must end with a CRAF flight segment.

2-I-4-a For example, if a duty period scheduled under Section 5 initially contains a CRAF segment followed by a positioning deadhead, and if the CRAF segment is delayed, the Company may invoke Section 2-I-1 or 2-I-2 in the actual operation, provided that the CRAF segment now ends the duty period.

2-I-4-b When a duty period in a CRAF Trip consists entirely of deadheading, the SSC may waive the applicable duty period limits found in Section 5 of the UPA.

2-I-5 Management Pilots may be assigned CRAF Trips when the assignment window opens.

2-I-6 In the Bid Period in which a Pilot flies a CRAF Trip, the Bid Period limitations on flight time may be increased up to 100 actual block hours on a Bid Period by Bid Period basis based on a demonstrated need. The Company shall provide the ALPA SSC Chairman with the documentation necessary to show insufficient Pilot availability remains to complete the remaining CRAF flying for the month. If there is disagreement regarding the need for relief, the issue shall be resolved between the MEC Chairman and the senior-most flight-qualified Vice-President in charge of Flight Operations.

3 - Air Mobility Command (AMC)

3-A Compensation and Hourly Pay Computation

3-A-1 Pilots while assigned to the AMC Operation shall be paid in accordance with the applicable rates of pay for the type of equipment flown as provided in Section 3 of the Agreement.

3-A-2 In addition to the compensation specified in Paragraph 3-A-1 of this Letter of Agreement, Pilots shall be paid the rate of twelve dollars and fifty cents ($12.50) for each hour flown on an AMC segment. This additional compensation applies to crewmembers working or deadheading on AMC segments.

3-A-3 “Actual pay hours” as defined in Section 3-C-3-b of the Agreement shall be used in computing the override pay as specified in Paragraph 3-A-2 of this Letter of Agreement for flying performed on the AMC Operation.

3-B Expenses

3-B-1 Pilots on an AMC Operation shall be entitled to expense reimbursement under the provisions of Section 4 of the Agreement. Accommodations provided by the Company, where available, shall conform to the minimum standards set forth in Section 4 of the Agreement. In addition to the hourly expenses provided by Section 4-A-1 of the Agreement, Pilots on an AMC operation shall receive international override as described in Section 3-I-1 of the Agreement.

3-B-2 In addition to the expenses provided in Paragraph 3-B-1 of this Letter of Agreement, Pilots on an AMC Operation shall be provided necessary lodging and related ground transportation; or, when not furnished by the Company, shall be reimbursed for reasonable, actual expenses incurred for lodging and ground transportation.

3-B-3 Transportation

3-B-3-a Transportation to and from a Pilot's Base to the point of departure of the AMC Trip shall be furnished by the Company. Transportation over the Company's routes shall be in accordance with Section 5-C of the Agreement.

3-B-3-b Notwithstanding Section 5-C-4 of the Agreement, transportation of the Pilot on any airline other than United shall be by First Class accommodations if domestic, or Business Class accommodations if international, when available.

3-B-4 Should isolated cases of unusual expenses be encountered by a Pilot that the expense allowance shall not normally cover and which were not contemplated by the provisions of this Letter of Agreement, the Company shall reimburse the Pilot for such expenses upon receipt of a documented Company expense form.

3-B-5 If a Critical AMC Operation Base is established, travel expenses for the Pilot while commuting to and from the operation shall be allowed.

3-C Filling of Vacancies

3-C-1 Bidding Of Critical AMC Vacancies

3-C-1-a All Pilot vacancies on the Company's Critical AMC Operation shall be bulletined at all Bases as far in advance as possible, but not later than thirty (30) days after such vacancy exists. If at the time of advertising a Critical AMC vacancy, the Company plans to advertise a line- flying vacancy in the same status and equipment type as the Critical AMC vacancy and with an advertised effective date the same as or prior to the Critical AMC vacancy, the line-flying vacancy shall be advertised and awarded prior to the awarding of the Critical AMC vacancy.

3-C-1-b Vacancy bulletins for Critical AMC assignments shall state the number and status of vacancies to be filled; the anticipated effective date of the assignment; the equipment type involved; the Critical AMC Operation Base; the anticipated general area of operation; and a reasonable deadline date, not less than ten (10) days, after which bids shall not be considered.

3-C-1-c All Critical AMC vacancies shall be filled in accordance with system seniority from among eligible bidders as stipulated in Paragraph 3-C-6 of this Letter of Agreement.

3-C-2 Eligibility To Be Awarded Critical AMC Vacancies

A Pilot's eligibility to be awarded a Critical AMC vacancy shall be subject to the following conditions:

3-C-2-a He must be currently flying in the Status and Equipment type of the Critical AMC assignment at the time of the closing of the Critical AMC vacancy bulletin, or

3-C-2-b He must have been awarded a line-flying vacancy in the Status and Equipment type of the Critical AMC vacancy which had an advertised effective date the same as or prior to the advertised effective date of the Critical AMC assignment.

3-C-3 Any Pilot assigned to the Critical AMC Operation may bid and be awarded a line-flying vacancy under the provisions of the Agreement and shall be considered to have vacated his former line-flying assignment at the time the flying for such awarded assignment commences. Such Pilot shall not be required to occupy his new line-flying assignment until he vacates his Critical AMC assignment, unless such new assignment involves a change in Status or Equipment type in which case he shall be required to occupy such new Base assignment.

3-C-4 Whenever a Pilot for any reason vacates his Critical AMC assignment, he shall return to his current line-flying assignment.

3-C-5 Section 8-E of the Agreement shall not apply to Pilots in the Critical AMC Operation in the event of a reduction in the number of assignments on Critical AMC. In the event of a reduction of line-flying assignments affecting a Critical AMC Pilot's line-flying assignment, Section 8-E of the Agreement shall apply. Notwithstanding Section 8-E of the Agreement, a line-flying Pilot who loses his assignment shall not be permitted to displace into the Critical AMC Operation.

3-C-6 Vacating Assignments

3-C-6-a A Pilot may vacate an assignment on the Critical AMC Operation by giving notice in writing to the Company of his desire to return to his line-flying assignment. The Company shall release such Pilot as soon as possible but in any event he shall be returned to his line-flying assignment on the first day of the Bid Period following the completion of sixty (60) days from the date of receipt by the Company of the Pilot's request for release.

3-C-6-b A Pilot who has vacated his Critical AMC assignment under the provisions of Paragraph 3-C-6-a of this Letter of Agreement may not be awarded a Critical AMC assignment for a period of six (6) months following the date of his release from such Critical AMC assignment, except that a Pilot who has vacated his Critical AMC assignment to take up a new line-flying assignment involving a change in status, as provided in Paragraph 3-C-3 of this Letter of Agreement, who is subsequently reduced from such assignment and displaces into Critical AMC equipment type shall, notwithstanding said six (6) months restriction, be eligible to bid a Critical AMC vacancy.

3-C-7 When at the request of a Pilot the Company determines that unusual conditions exist concerning his assignment to the Critical AMC Operation, the Pilot shall be allowed to return to his line-flying assignment within thirty (30) days of the acknowledgement of the unusual condition.

3-C-8 Standby Assignments To Critical AMC Operation

3-C-8-a In addition to the number of Pilot assignments provided for under the provisions of Paragraphs 3-C-1 and 3-C-2 of this Letter of Agreement, the Company shall advertise and award Critical AMC standby assignments in each Pilot status to the extent necessary to provide adequate coverage of increases in the monthly level of flying on the Critical AMC Operation.

3-C-8-b A Pilot who holds a standby assignment shall acquire the necessary overwater and immunization qualification to be available for short notice assignment to the Critical AMC Operation. A Pilot holding a standby assignment shall continue to serve in his normal assignment in the line-flying operation until such time as he is moved into the Critical AMC Operation to alleviate a temporary need expected to exist for less than sixty (60) days in the Pilot Status in which he holds a standby assignment.

3-C-8-c Pilots holding a standby assignment, when needed to fill a temporary requirement shall be assigned to the Critical AMC Operation in order of seniority among those Pilots holding standby assignments in each Pilot Status. Upon termination of the temporary need on the Critical AMC Operation, Pilots holding standby assignments shall be released from the Critical AMC Operation in reverse order of seniority and shall return to their normal line-flying assignment and critical AMC standby assignment.

3-C-8-d Pilots holding a standby assignment who are assigned to the Critical AMC Operation for all or part of the Bid Period shall be required to state their preference under the provisions of Section 20 of the Agreement in their line-flying assignment for the following Bid Period. If more than one (1) standby Pilot is assigned to the Critical AMC Operation for a portion of a given Bid Period, such standby Pilots shall be assigned available lines of flying in accordance with their seniority and preference after all Pilots holding regular Critical AMC assignments have been awarded their schedule preference.

3-C-8-e A standby Pilot assigned to fly a Critical AMC Operation Trip shall, upon completion of his assignment and return to his Base, be entitled to not less than two (2) days off if his line- flying schedule does not provide such days off. If providing such two (2) days off does not provide him with the minimum days off for the Bid Period, the additional days off to provide such minimum shall be added to the two (2) days off period. A Critical AMC standby Pilot shall be considered unavailable for assignment to the Critical AMC Operation Trip if such assignment occurs at a time which precludes providing him with the required minimum days off in the Bid Period involved.

3-C-8-f A Critical AMC standby Pilot may vacate such assignment in the same manner as provided in Paragraphs 3-C-3 and 3-C-7 of this Letter of Agreement.

3-C-8-g A Critical AMC standby Pilot shall vacate such assignment whenever he is activated in a line-flying assignment involving a different status or equipment type than that of his Critical AMC standby assignment.

3-C-9 It is mutually agreed that regular and standby vacancies for Critical AMC Pilots shall be posted for bid and award at the Critical AMC Operation Base(s) as designated by the Company. Such bidding and awarding, including the determination of the level of regular Critical AMC vacancies, shall be in accordance with the provisions of Paragraph 3-C of this Letter of Agreement. It is understood that Critical AMC standby vacancies may be bid prior to the time that regular vacancies are required to be bid in accordance with Paragraph 3-C of this Letter of Agreement and that a Pilot may hold more than one Critical AMC Operation Base standby vacancy at the same time.

3-C-10 In the event there is a reduction in the number of Critical AMC assignments, the Company shall give not less than thirty (30) days notice to the affected Pilots and they shall return to their line-flying assignment, in inverse order of seniority.

3-C-11 Critical AMC flying, if planned for 975 hours per Bid Period or more, and if planned to exist for sixty (60) days or more shall be flown by a AMC Operation Base as defined in Paragraph 1-E of this Letter of Agreement, provided at least ninety (90) days notice is available to the Company.

3-C-12 Individual AMC Trips

All Basic AMC Trips and all AMC Trips flown by Guam-based Pilots may, at Company discretion, be included in Monthly Schedule Preferencing. The balance of this Paragraph 3-C-12 shall not apply to AMC Trips flown by Guam-based Pilots.

3-C-12-a Monthly Schedule Preferencing

3-C-12-a-(1) Non-critical Global AMC Operations that do not start with a deadhead and all Basic AMC Trips may, at Company discretion, be included in Monthly Schedule Preferencing.

3-C-12-a-(2) Non-critical Global AMC Operations that start with a deadhead and all critical AMC Operations will not be included in Monthly Schedule Preferencing.

3-C-12-b After Monthly Scheduling Preferencing

3-C-12-b-(1) AMC Trips starting with a Deadhead

If the level of Critical AMC flying does not meet the requirement of Paragraph 1-E of this Letter of Agreement and the Company decides not to fill AMC vacancies as per Paragraphs 3-C-1 thru 3-C-11 of this Letter of Agreement, the Company shall post all AMC Trips which start with a deadhead segment in a separate open-Trip file.

3-C-12-b-(2) AMC Trips starting with a deadhead shall be available to Lineholders using the procedures described in Paragraph 5 of this LOA, and shall be available through aggressive reserve pickup to Reserves from any Base within that Equipment, in accordance with Section 20-K-8, provided that the Lineholder or Reserve can be positioned to fly the AMC Trip, and provided that, unless waived by the Company, assigning the AMC Trip shall not result in an assignment made under Section 20-H-6 of the Agreement or senior manning at the Pilot’s Base.

3-C-12-b-(3) AMC Trip Assignments

Whenever the Company assigns individual AMC Trips to Pilots (when the assignment window opens) it shall do so in the following order:

3-C-12-b-(3)-(a) To a Reserve who is available for the assignment and volunteers to perform AMC flying.

3-C-12-b-(3)-(b) To a Reserve who is on a day off (and is willing to move his day off) and volunteers to perform AMC flying.

3-C-12-b-(3)-(c) To a Lineholder who volunteers to perform AMC flying (and who is willing to trade his scheduled Trip for an AMC Trip).

3-C-12-b-(3)-(d) A Reserve who does not volunteer to perform Critical AMC flying may refuse the assignment due to the military nature of the Trip and shall be bypassed for that assignment with no indication. In addition, a Reserve who is a conscientious objector may refuse an assignment to non-Critical AMC flying due to the military nature of the Trip and shall be bypassed for that assignment with no indication.

3-C-12-b-(3)-(e) To an out-of-Base Pilot who has volunteered to perform AMC flying.

3-C-12-b-(3)-(f) To a Pilot in accordance with the provisions of Section 20-H-5 of the Agreement who has volunteered to perform AMC flying.

3-C-12-b-(4) Notice of Flight Assignments

3-C-12-b-(4)-(a) Due to the potential short notice for assignments to AMC Trips, the Company may construct AMC Trips to position crews to fly AMC Trips. These Trips shall not contain actual AMC flights. However, AMC flights may be added pursuant to Paragraph 3-C-12-b-(4)-(b) of this Letter of Agreement. These Trips shall not be constructed, nor shall they exceed in the actual operation, five (5) days in duration including the legs to accomplish the positioning.

3-C-12-b-(4)-(b) Whenever a Pilot is on one of the Trips specified in Paragraph 3-C-12- b-(4)-(a) of this Letter of Agreement, such Pilot(s) shall be given no less than twelve (12) hours notice prior to the AMC Flight assignment.

3-C-13 Due to the operational problems associated with the AMC Operation, such flights are considered Charter operations pursuant to Section 5 of the Agreement.

3-D Vacations

3-D-1 Vacation Cancellation/Changes Vacation may be cancelled in accordance with Section 11-F of the Agreement. In addition the following restrictions would apply:

3-D-1-a Only those days affected by the actual AMC Trip may be cancelled/changed.

3-D-1-b Vacation cancelled shall be subject to Section 11-F-7 of the Agreement.

3-E Benefits

3-E-1 Continued Coverage. A Pilot assigned to the Company's AMC Operation shall continue to be covered as an active employee for all benefit programs covering Active Pilots under Section 22 and Section 24 of the Agreement provided the Pilot continues to make any required contributions, as well as the Performance Incentive Program and Profit Sharing Plan covering Pilots, subject to the following:

3-E-1-a Compensation. Any such benefits that are based on compensation shall be based on the Pilot's compensation as defined in the applicable plan including compensation while assigned to the Company's AMC Operation.

3-E-1-b Exclusions and Limitations Waived. To the extent they are present in the Company's benefit programs, exclusions and limitations for war, terrorism, job-related injury and criminal acts, and any limitation on the amounts paid per accident, are waived for Pilots while participating in any Operation conducted under the provisions of this Letter. Notwithstanding the foregoing, any limitations for self-inflicted injury and for job-related injury in the medical and dental plan shall remain in effect.

3-E-2 Additional Benefits.

The following benefits are provided to a Pilot assigned to the Company's AMC Operation in addition to the benefits provided pursuant to Paragraph 3-E-1 of this Letter of Agreement.

3-E-2-a Death Benefit

If a Pilot dies while assigned to the AMC Operation, or as a result of injury or illness incurred while assigned to the AMC Operation, the Company shall pay or cause to be paid, subject to the conditions of Paragraph 3-E-2-c of this Letter of Agreement, $150,000.00 to the same beneficiary(ies), and in the order and manner as the Pilot's beneficiary(ies) under the Company Paid Life benefit program. Such death benefit shall be paid in a lump sum.

3-E-2-b Special Hazard Insurance

In lieu of the death benefit described in Paragraph 3-E-2-a of this Letter of Agreement, in the event of the permanent total disability of a Pilot resulting from injury or illness incurred while assigned to the AMC Operation, the Company shall pay or cause to be paid, subject to the conditions of Paragraph 3-E-2-c of this Letter of Agreement, compensation in the sum of $150,000.00. Such compensation shall be paid in a lump sum. The loss of, or the loss of use of, both hands, or both arms, or both feet, or both legs, or both eyes, or any two thereof, shall constitute permanent total disability for the purpose of Paragraph 3-E-2-b of this Letter of Agreement. In all other cases under Paragraph 3-E-2-b of this Letter of Agreement, permanent total disability shall be determined on a case-by-case basis.

3-E-2-c General Conditions

The Death Benefit described in Paragraph 3-E-2-a of this Letter of Agreement and the Special Hazard Insurance described in Paragraph 3-E-2-b of this Letter of Agreement are intended to apply to Pilots while assigned to the AMC Operation, as follows:

3-E-2-c-(1) When outside the continental United States on an AMC Operation, irrespective of whether they are actually engaged in active duty at the time of death or injury.

3-E-2-c-(2) When within the continental United States only if they are actually engaged in the course of employment at the time of death or injury.

3-E-2-d Personal Life Insurance Protection.

The Company shall indemnify a Pilot against any reduction in his personal life insurance benefits which may result from his assignment to AMC Operations up to a maximum of $1,000,000 of total personal life insurance coverage.

3-E-3 Worker’s Compensation Benefits.

The Worker’s Compensation Benefits provided for Pilots in Section 15 of the Agreement shall be provided for all Pilots assigned to the Company's AMC Operation and all amounts paid under such Section of the Agreement shall be in addition to any amounts paid under Paragraph 3-E-2 of this Letter of Agreement.

3-F AMC: Missing, Internment, Prisoner of War-Benefits

3-F-1 A Pilot engaged in the AMC Operation who is interned or taken prisoner of war by a foreign government shall be entitled to compensation at the salary as specified in Paragraph 3-A of this Letter of Agreement for the periods during which he is interned or held prisoner of war; provided, however, that in the absence of knowledge on the part of the Company as to whether a Pilot is

alive or dead, compensation in such amounts shall be allowed for a period of twelve (12) months after such Pilot was last known to the Company to have been interned or held prisoner of war.

3-F-2 When after twelve (12) months it has still not been established whether the Pilot is alive or dead, the Pilot shall be allowed compensation at the salary as specified in Paragraph 3-A of this Letter of Agreement until death is established or until there is a sufficient presumption of death to permit payment of the death benefit provided in Paragraph 3-E-2-a of this Letter of Agreement.

3-F-3 In the event the Pilot is later found to be alive, he shall receive retroactively the difference in pay between the total compensation (including death benefit) paid by the Company under Paragraph 3-F of this Letter of Agreement and the monthly amounts which would have been paid under Paragraph 3-F-1 of this Letter of Agreement and his monthly pay shall resume for the duration of internment or imprisonment.

3-F-4 A Pilot engaged in the AMC Operation who becomes missing shall be allowed compensation at the salary as specified in Paragraph 3-A of this Letter of Agreement for a period of twelve (12) months after his disappearance or until such date as his death is established, whichever first occurs. If the Pilot is still missing after twelve (12) months, or if prior to that time his death is established, the Company shall pay the death benefit provided for in Paragraph 3-E-2-a of this Letter of Agreement.

3-F-5 The monthly compensation allowable under Paragraph 3-F of this Letter of Agreement to Pilots interned, held prisoner of war, or missing shall be credited to such Pilot on the books of the Company and shall be disbursed by the Company in accordance with written directions from the Pilot. Each Pilot assigned to an AMC Operation shall execute and deliver to the Company prior to such assignment a written direction in the form set forth in Section 16 of the Agreement.

3-F-6 Any payments due to any Pilot under Paragraph 3-F of this Letter of Agreement which are not covered by a written direction as above required shall be held by the Company for the Pilot and if the Pilot dies shall be paid to the legal representative of his estate.

3-F-7 The monthly compensation allowable under Paragraph 3-F of this Letter of Agreement shall be in lieu of all compensation provided for by any law in respect to persons interned, held prisoner of war or missing and shall also be in lieu of all salary, expenses and subsistence during the period in which a Pilot is interned, held prisoner of war or missing.

3-F-8 Pilots shall maintain and continue to accrue seniority and longevity for pay purposes during periods in which they are interned, held prisoner of war or missing.

3-G AMC: Miscellaneous

3-G-1 Other than as specifically provided or modified in this Letter of Agreement, the provisions of the Basic Agreement shall apply.

3-G-2 In the event the AMC Operation requires passports and inoculations for Pilots, any actual necessary expenses shall be borne by the Company. Inoculations shall be given at Company designated places.

3-G-3 Pilots shall continue to fly any AMC Flight deemed necessary to the national defense provided such flights are solely military in nature and carry cargo composed entirely of military requirements even if at the time such military flights are necessary the Pilots have withdrawn their airline service for any reason.

3-G-3-a To assure the movement of a particular Flight under these circumstances, a Company official shall certify that the Flight is in accordance with the specifications set forth in Paragraph 3-G-3 of this Letter of Agreement. This certification shall be provided prior to movement of the Flight where feasible or, where not feasible, promptly thereafter.

3-G-3-b Pilots who fly such military traffic shall not lose any benefits accruing to other Pilots which they would otherwise have received upon settlement of an unresolved labor dispute.

3-H Scheduled Duty Time And Staffing

3-H-1 Staffing on duty periods scheduled between twelve (12) and eighteen (18) hours shall be no less than one (1) Captain and three (3) First Officers, two (2) Captains and two (2) First Officers, or three (3) Captains and one (1) First Officer. The actual and reassigned duty period limitation for such staffing levels is twenty (20) hours. This Section 3-H-1 does not apply to duty periods consisting entirely of deadheading.

3-H-2 Staffing on multiple segment duty periods scheduled between eighteen (18) and twenty- four (24) hours shall be no less than two (2) Captains and three (3) First Officers or three (3) Captains and two (2) First Officers. The actual and reassigned duty period limitation for such staffing levels is twenty-four (24) hours. This Section 3-H-2 does not apply to duty periods consisting entirely of deadheading.

3-H-3 In no case shall AMC duty periods be scheduled for more than twenty-four (24) hours.

3-H-4 AMC duty periods may be scheduled and staffed under Section 5 of the UPA. More specifically, Sections 3-H-1 and 3-H-2 are intended to provide relief from the scheduling requirements of Section 5, and may be used by the Company, at its discretion, on a scheduled, reassigned, or actual basis. When so used, such a duty period must end with a AMC flight segment.

3-H-4-a For example, if a duty period scheduled under Section 5 initially contains an AMC segment followed by a positioning deadhead, and if the AMC segment is delayed, the Company may invoke Section 3-H-1 or 3-H-2 in the actual operation, provided that the AMC segment now ends the duty period.

3-H-4-b When a duty period in an AMC Trip consists entirely of deadheading, the SSC may waive the applicable duty period limits found in Section 5 of the UPA.

3-H-5 Management Pilots may be assigned AMC Trips when the assignment window opens.

3-H-6 For individual Pilots who fly an AMC Trip in that Bid Period, the Bid Period limitations on flight time may be increased up to 100 actual block hours on a Bid Period by Bid Period basis based on a demonstrated need. In order to demonstrate this need, the Company agrees to provide the SSC with the documentation necessary to show insufficient Pilot availability remains to complete the remaining AMC flying for the month. If there is a disagreement regarding the demonstrated need for relief, the issue shall be resolved between the MEC Chairman and the senior-most flight- qualified Vice-President in charge of Flight Operations.

4 - AMC Medical Evacuation Flights (AMC Medevac)

4-A The Company shall provide reserve supplemental MEDEVAC (Medical Evacuation Flights) airlift support using reconfigured B767 aircraft under the following conditions:

4-A-1 All provisions of Paragraph 3 of this Letter of Agreement shall apply with the following exceptions:

4-A-1-a Flights shall be limited to single augmentation flight and duty rules, and

4-A-1-b All assignments to MEDEVAC flights shall be strictly voluntary, and

4-A-1-c All references to AMC in the AMC LOA shall be understood to refer to AMC MEDEVAC, and

4-A-1-d All MEDEVAC pairings shall be identified as such.

4-A-2 Rest facilities:

4-A-2-a There shall be two (2) international business class seats located just aft of the mid galley and blocked for the exclusive use of the Pilots;

4-A-2-b The designated seats shall be equipped with a privacy curtain that encloses the rest facility. At least one (1) seat shall have a fully functional recline mode and a fully functional footrest.

5 - Awarding Open CRAF and AMC Trips that Start With a Deadhead to Lineholders

5-A Lineholder Pilots will opt in or out (the default) of consideration for such Trips for an entire Bid Period; the deadline for opting in is twenty-four (24) hours before the start of the Bid Period. The parties agree to explore modifying this procedure such that:

5-A-1 A Pilot who had previously opted out can opt in with twenty-four (24) hours notice, or

5-A-2 A Pilot can opt in and out via CCS (similar to SRM volunteers).

5-B The Company shall provide all such Trips to the ALPA SSC for review before making them available for pickup or assignment.

5-C After the ALPA SSC has a reasonable amount of time to provide feedback, the Trip will be posted in open time for the appropriate Category used to hold the AMC/CRAF Trips that start with a Deadhead (e.g., SEA 777 FO). This will trigger an open pairing alert for the new Trip and will allow Pilots to view the Trip before being called.

5-D The AMC/CRAF desk shall wait at least sixty (60) minutes before calling the most senior Pilot, in accordance with Paragraph 5-E below, in order to allow Pilots time to receive the alert and review the Trip(s) before being called.

5-E Trips covered by this Paragraph 5 will be offered in seniority order to all Pilots, from any Base within that Equipment, whose names appear on the volunteer list as it exists at the time the first call is attempted. The AMC/CRAF desk will call all numbers listed on each Pilot’s master schedule. If the Pilot does not answer, a message will be left at each number that allows voicemail. The message should simply state (for example) “the crew desk is calling to offer an AMC/CRAF charter, if you’re interested please call the AMC/CRAF desk back at 872-825-xxxx.”

5-F The AMC/CRAF desk is not required to wait for a callback before proceeding to the next Pilot on the list. This will be administered similarly to the SRM callout process.

5-G A Pilot who calls the AMC/CRAF desk prior to being called in order to ask for a Trip will not be awarded the Trip until it is his turn to be called.

5-H The first Pilot that answers his phone or calls back and makes two-way contact with the AMC/CRAF desk will be offered the Trip regardless of schedule repair except as provided by Paragraphs 2-D-13-b and 3-C-12-b-(2) of this Letter of Agreement. Additionally, Company concurrence is required if (1) the Pilot has already reported for a conflicting Trip, or (2) his schedule repair would create an open Trip whose report time is within twenty-four (24) hours of the current time.

5-I Once two-way communication is established with a Pilot and that Pilot agrees to accept the Trip, it is considered his Trip once the Crew Desk intentionally terminates the phone call. If the Crew Desk chooses to terminate the call without the Trip added to the Pilot’s Master Schedule and subsequently the Pilot is discovered to be illegal for the Trip, he will be subject to Section 20-F-1 reassignment for the improperly assigned AMC/CRAF Trip. However, with Pilot concurrence, Section 20-D-4 may be applied.

5-J Once a Trip is assigned to a Pilot and rebuilt for his Base it can remain in that Base if the Trip is subsequently dropped back into open time. The Company will, however, continue to make the open Trip immediately available to all Pilots in that Equipment and seat, regardless of Base (specifically, for out-of-base Lineholders the “starting at 1300 on the day before the Trip reports” requirement found in Section 20-P-2 shall not apply). In such case the Trip is available to in-base Lineholders via the Trip Trade System and on a first-come, first-served basis to in-base and out-of-base Lineholders by calling the AMC/CRAF desk. If the Trip is assigned to a Lineholder in a different Base, the Trip will be rebuilt for his Base.

5-K Once a Lineholder has picked up an AMC/CRAF Trip he can use the Trip Trade Systems to trade or drop the Trip like any other Trip. A Lineholder who has already been awarded an AMC/CRAF Trip is still eligible to be called for any additional AMC/CRAF Trips that become open and shall be called in seniority order regardless of the AMC/CRAF Trip already in his line. If the Lineholder is awarded another AMC/CRAF Trip and a resulting schedule repair involves a previously-awarded AMC/CRAF Trip, the schedule repair will be administered without regard to the fact that the conflicting Trip is an AMC/CRAF Trip.

5-L The same tracking form that is used to document SRM assignments will be used to track all Pilots who were called and the reason any Pilot was bypassed before the assignment was made. The valid reasons for bypass are no answer/callback or an award exception as referenced in Paragraph 5-H above.

6 - Duration

This Letter of Agreement shall become effective on the date of signing and shall remain in full force and effect and shall run concurrently with the current Agreement.

AGREED, this 18th day of December, 2012.

For United Airlines, Inc.: For the Air Line Pilots Association, International:

Captain Fred Abbott Senior Vice President Flight Operations Captain Donald L. Moak President Air Line Pilots Association, International

P. Douglas McKeen Senior Vice President Labor Relations

Captain Jay Heppner Chairman UAL MEC

Captain Jay Pierce Chairman CAL MEC