The Crew Contract

United pilots contract, Section 4 — Expenses, Lodging, and Transportation

United Pilot Agreement 2023Effective Last checked Source document

4-A Per Diem

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4-A-1 When on duty or on flight assignment, a Pilot shall receive two dollars and eighty-five cents ($2.85) per hour for Flights within the continental United States and three dollars and forty cents ($3.40) per hour for all other Flights, calculated from the time the Pilot is scheduled to report for duty or actually reports for duty, whichever is later, and shall continue until termination of duty or assignment upon return to their Base. Effective January 1, 2024, these per diem rates shall be increased to two dollars and ninety cents ($2.90) and three dollars and forty-five cents ($3.45), respectively. Effective on January 1, 2025, and again on each January 1st thereafter, these per diem rates shall be increased by two and one-half percent (2.5%) rounded to the nearest one (1) cent.

Table in 4.A.1
YearCONUSAll Other
2023$2.85$3.40
2024$2.90$3.45
2025$2.97$3.54
2026$3.04$3.63
2027$3.12$3.72
2028$3.20$3.81
2029$3.28$3.91
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4-A-2 Crew Meals

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4-A-2-a Crew meals for each operating flight crew member shall be boarded in accordance with the table below:

Table in 4.A.2.a
ConditionCrew Meal Entitlements
When reporting for duty between 0001 and 0800 local timeOne (1) Breakfast
[Note: One (1) breakfast shall be considered as having also satisfied the requirement for one (1) meal in instances of overlapping entitlements with conditions 2) through 7) below.]
Duty period exceeds five (5) consecutive hours (exclusive of report and debrief time; inclusive of Surface Deadhead) without a scheduled consecutive ground time of at least 1:30 hours in durationOne (1) meal
Non-stop flight segments scheduled 4:00 hours to 4:59 hours in durationOne (1) meal
Non-stop flight segments scheduled 5:00 hours to 9:59 hours in durationOne (1) meal and one (1) snack
Non-stop flight segments scheduled 10:00 hours to 11:59 hours in durationTwo (2) meals
Non-stop flight segments scheduled 12:00 hours to 15:59 hours in durationTwo (2) meals and one (1) snack
This snack shall be available prior to Departure.
Non-stop flight segments scheduled 16:00 hours or more in durationThree (3) meals
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4-A-2-b Notwithstanding Section 4-A-2-a, the ALPA Hotel Committee and the Company shall maintain a list of city-pairs, such that non-stop flight segments between a listed city-pair shall have the crew meal entitlement shown on the list. For city-pairs not on the list, Section 4-A- 2-a shall apply. The list may be modified and/or updated by mutual agreement between the Hotel Committee and the Company at any time. In addition, in September of each year either the ALPA Hotel Committee or the Company may call for a review of the list, and any city-pairs in disagreement will be removed from it.

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4-A-2-c The snack referenced in “Box 6” in Section 4-A-2-a shall be a pre-departure individual snack for each Pilot, with the special crew meal provision in Section 4-A-2-g-(3) applying to the individual snack. In addition, the snack referenced in “Box 6” in Section 4-A-2-a may be a “cold” snack.

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4-A-2-d Other than as provided in the table in Section 4-A-2-a, crew meals shall not be boarded on any Flight unless requested by the SSC or Hotel Committee for all crews assigned that trip for the entire Bid Period.

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4-A-2-e When the Company boards meals at the request of the SSC or Hotel Committee, the per diem provided in Section 4-A-1, shall be reduced by the cost of such meal to the Company. For the purpose of this Section 4-A-2-e, the cost to the Pilots when requesting a meal shall be as follows:

Table in 4.A.2.e
Breakfast$4.00
Lunch/Dinner$6.37
Snack$5.25
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4-A-2-f Unavailable Crew Meals

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4-A-2-f-(1) If a required crew meal is unavailable, reimbursement of reasonable actual expenses associated with obtaining a meal shall be paid to the Pilot. A meal is "unavailable" if it is not on board the aircraft, incomplete, or spoiled. A meal is not "unavailable" solely because it has been deemed unappetizing.

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4-A-2-f-(2) If the unavailable crew meal was requested by the SSC or Hotel Committee, the reimbursement shall be offset by the meal cost specified in Section 4-A-2-e, which shall be charged to the Pilot. If the Pilot does not obtain a meal, or does not request reimbursement, the meal cost specified in Section 4-A-2-e shall not be charged to the Pilot.

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4-A-2-f-(3) Notwithstanding Section 4-A-2-a, the Company is not required to provide breakfast at airports at which no catering facilities exist. Instead, reimbursement of reasonable actual expenses associated with obtaining breakfast shall be paid to the Pilot. The Company will publish a list of airports where no catering facility exists.

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4-A-2-g When a crew meal is to be provided, then:

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4-A-2-g-(1) When Passenger First Class meals are provided to passengers on a specific Flight, a Pilot may order a Passenger First Class meal, from the choices available to passengers on the Flight. ‘Passenger First Class meal’ means the passenger meal served in the highest class of service on the Flight. Passenger First Class meals may be changed at any time and for any reason, without collaboration with or notice provided to ALPA.

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4-A-2-g-(2) A Pilot may order a Crew Choice Meal only if the caterer for the Company at the location where the crew meal is boarded is capable of producing the Crew Choice meal and if it can be served in a safe and wholesome condition when it is required to be served. A ‘Crew Choice Meal’ is a meal designed in conjunction with the ALPA Hotel Committee and includes at least Beef (LTCH), Chicken (LTCC), Fish (LTCF) and Salad (SAML) options.

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4-A-2-g-(3) A Pilot may order a Special Meal only if the caterer for the Company at the location where the crew meal is boarded produces Special Meals and if it can be served in a safe and wholesome condition when it is required to be served. Special Meal options shall be limited to those produced by that caterer at that location. A ‘Special Meal’ is an IATA- standard meal that United offers to passengers.

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4-A-2-g-(4) If a Pilot does not order a meal, or orders a meal that is not available under the provisions of this Section 4-A-2-g, the Pilot shall be provided a Chicken or Beef meal whose quality, quantity, nutritional content, portion size, and wholesomeness shall be no less the Passenger First Class meal offerings at legacy United as of June 2012. Prior to making changes to Pilot meals provided in accordance with this Section 4-A-2-g-(4), the Company shall advise and collaborate with ALPA on the change.

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4-A-2-g-(5) All Pilot meals shall be separated from passenger meals. If a Pilot has ordered a meal in accordance with Section 4-A-2-g-(1) through (3), above, and such meal is provided, the meal shall be labeled with the Pilot’s name.

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4-A-2-g-(6) If a choice of where to board a Pilot meal exists, the Company will not select a boarding location solely to limit the number of potential meal choices available to the Pilot.

If the ALPA Hotel Committee disagrees with the location selection, it may appeal to the senior-most flight-qualified Vice-President in charge of Flight Operations (or his designee).

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4-A-3 The Company shall provide a supply of "energy" food to be available for the Pilot at his request on all Flights. The type and location of this food shall be reviewed with the Association on a periodic basis. It is agreed that the provisioning of granola bars in crew rooms satisfies the requirements of this provision.

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4-A-4 Except when a deadheading Pilot meets the conditions and is provided a crew meal(s) as set forth in Section 4-A-2-a, he shall be provided with the normal meal service/options offered to passengers on that Flight and shall be reimbursed for any related expense.

4-B Hotel Guidelines

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4-B-1 In addition to the provisions set forth in this Section 4, the mutually agreed ALPA – UAL Hotel Guidelines (“Hotel Guidelines”) shall govern the sourcing, selection, retention, and de- selection of hotels and transportation. Any future revisions to the Hotel Guidelines require mutual agreement of the parties.

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4-B-2 Disagreements between the parties regarding sourcing, selection, retention, and de- selection decisions of hotels and transportation as set forth in the Hotel Guidelines are subject to the exclusive Dispute Resolution Process (“DRP”) set forth therein, and shall not be subject to the grievance procedures set forth in Section 17 and Section 18. Notwithstanding the DRP, contract violation disputes remain subject to the grievance procedures set forth in Section 17 and Section 18.

4-C Hotel Accommodations and Pilot Lounges

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4-C-1 Ground Time

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4-C-1-a Ground time is the time between Flight Segments within the same Duty Period.

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4-C-1-b Pilots, when scheduled for continuous ground time of two (2) hours to four (4) hours, shall be furnished suitable lounge facilities as necessary to minimize fatigue. Such facilities shall be reviewed periodically with the Association.

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4-C-1-b-(1) If the Company is unable to provide a suitable lounge facility at an airport other than the primary airport serving each Pilot Base, the Association may request and the Company shall provide a mutually acceptable off-airport facility.

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4-C-1-b-(2) Notwithstanding Section 4-C-1-b-(1) above, when the volume of Section 4-C- 1-b occurrences exceeds fifteen (15) per Bid Period at an airport other than the primary airport serving each Pilot Base (as determined by a rolling 12-month average of the number of Trips containing such occurrence), the Company will attempt to secure a crew lounge within six (6) months of the triggering event. If the rolling average described above subsequently drops below fifteen (15) occurrences before a crew lounge is secured, the present requirement to secure a crew lounge is eliminated unless and until the rolling average again exceeds fifteen (15).

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4-C-1-c Pilots when scheduled for continuous ground time in excess of four (4) hours shall be furnished suitable single occupancy lodging in accordance with this Section 4-C and the Hotel

Guidelines. Unless otherwise agreed by the parties during the hotel selection process, rooms shall be located within fifteen (15) minutes normal driving time from the airport.

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4-C-1-d Notwithstanding Section 4-C-1-c, whenever a Pilot (including a Reserve) is scheduled for any ground time in excess of four (4) hours, but no more than five (5) hours, the Company may contact the Pilot prior to Departure of the trip and request his waiver of the hotel room. Lineholders may advise the Company of their requirements on a monthly basis. If the room is not available upon arrival, Pilots who have not agreed to waive the room may arrange for their own rooms and be reimbursed pursuant to Section 4-C-3.

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4-C-2 Layovers

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4-C-2-a A layover is the time between Duty Periods within the same Trip. Pilots on a layover shall be furnished suitable single occupancy lodging in accordance with this Section 4-C and the Hotel Guidelines.

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4-C-2-b A Pilot scheduled for a layover at a hotel that is within fifteen (15) minutes normal driving time from the layover airport may be scheduled for a minimum rest period pursuant to Section 5-E-3.

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4-C-2-c When no approved hotel is located within fifteen (15) minutes normal driving time from the layover airport, then a Pilot scheduled for a layover at a hotel that is between fifteen (15) and thirty (30) minutes normal driving time from the layover airport may be scheduled for a minimum rest period pursuant to Section 5-E-3-a. Unless the scheduled layover hotel has been selected in accordance with Section 4-C-2-d, the maximum normal driving time from the layover airport shall not exceed thirty (30) minutes.

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4-C-2-d Pilots when scheduled for layovers of fourteen (14) hours or more block to block shall be furnished lodging in the core business district of the city served. The parties may choose to select a hotel outside the core business district of the city served, but the Association reserves the right to return to such area in accordance with the processes outlined in the Hotel Guidelines.

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4-C-3 Reimbursement for Hotel Expenses

When the Company has not provided a required hotel room or such room is not available, the Pilot may obtain alternate lodging and shall be reimbursed for reasonable actual lodging expenses. For layovers following a Duty Period containing a Global Flight Segment, “available” means the required hotel room must be available within thirty (30) minutes of the scheduled check-in time.

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4-C-4 If an employee work stoppage is encountered at any layover facility, the Company shall consult with the hotel/transportation representative and, if requested, attempt to relocate layover crews at another mutually acceptable facility.

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4-C-5 The primary airport serving each Pilot Base shall have a dedicated pilot lounge with a separate quiet-room.

4-D Transportation

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4-D-1 Unless otherwise agreed by the parties during the transportation selection process in the Hotel Guidelines, transportation to hotels provided in accordance with Section 4-C or transportation as provided for in Section 4-D-3 below shall be scheduled to be provided within fifteen (15) minutes of the crew's scheduled or planned Arrival time, whichever is later. When such transportation does not leave within thirty (30) minutes after actual block-in, Pilots may use other means of ground transportation to their hotel and may claim reimbursement for such transportation.

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4-D-2 Hotel pick up times shall be arranged to have the Pilots arrive at the airport in sufficient time to report for duty at their assigned report time. Pick-up times shall be adjusted to the time of day and day of week of planned travel so that the Pilot is not required to arrive excessively early for his scheduled report time.

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4-D-3 Provided he gives the Company sufficient notice, a Pilot whose trip begins or ends with a Surface Deadhead scheduled in accordance with Section 5-E-1-h-(1) may elect to receive transportation in the opposite direction as that scheduled by the Company. If the scheduled Surface Deadhead is subsequently canceled (e.g., due to reassignment or diversion), he shall remain entitled to receive transportation back to the point at which he originated.

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4-D-4 When a Trip originates and terminates at an airport that is not the primary airport of a Pilot’s Base (commonly referred to as a “doubletown” Trip), he shall receive a mileage allowance of twenty-nine cents ($0.29) per mile or the mileage rate found in Company policy, whichever is greater, for the actual performance of the scheduled trip calculated for the round trip driving distance between his Base airport and the airport at which the trip originates and terminates. Further, he shall receive thirty dollars ($30.00) per hour plus per diem set forth in Section 4-A-1, calculated using the applicable time listed in the table directly below. However, the provisions of this Section 4-D-4 shall not apply to Surface Deadhead between LGA/JFK when a Pilot’s primary airport is JFK or LGA, and the trip originates and terminates at LGA, or JFK, respectively.

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4-D-4-a This provision shall also apply to (1) an unused Field Standby at an airport that is not the primary airport of a Pilot’s Base, and (2) a Trip that was scheduled to originate and terminate at an airport that is not the primary airport of a Pilot’s Base and that cancels within four (4) hours of report time. Such expenses shall be paid by pay claim.

Table in 4.D.4.a
Airport PairTravel Time
EWR-LGA1:30
EWR-JFK1:30
MDW-ORD1:45
DCA-BWI1:10
IAD-BWI1:45
IAD-DCA1:10
SFO-OAK1:00
SFO-SJC1:00
SEA-BFI0:45
IAH-HOU1:15
LAX-BUR1:15
LAX-ONT2:15
LAX-PMD2:30
LAX-SNA (LAX-based Pilots only)2:00
TPA-MCO2:30

4-E Temporary Flight Duty (“TDY”) and Special Assignment

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4-E-1 TDY

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4-E-1-a A Pilot on TDY shall receive per diem from the scheduled time of Departure from his Base until his Arrival at his Base at the completion of the TDY assignment. Per diem shall be discontinued during any period of days off during which he returns to his home Base or residence. Additionally, the Pilot shall receive twenty-five dollars ($25.00) per day for the entire duration of the TDY assignment to include one (1) day prior to the Pilot's first required day on duty and one (1) day after the completion of his last Duty Period.

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4-E-1-b The Pilot shall be provided suitable single lodging accommodations or be reimbursed for reasonable actual hotel expenses if he is required to secure his own accommodations. Such lodging shall be at a hotel that is (or that is approved to be) provided to Pilots on layover when Section 4-C-2-d is applicable. However, a Pilot on TDY can elect to be lodged at a field layover hotel if such hotel is available (at the contract rate or other rate acceptable to the Company), and if the Pilot makes such an election within forty-eight (48) hours after the Pilot is awarded or assigned TDY. Once such election is made it cannot be changed unless the Pilot and Company both agree.

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4-E-1-c The Pilot shall also be furnished transportation to and from his TDY assignment, plus transportation between the lodgings and the airport or reimbursed for reasonable actual transportation expenses if not furnished by the Company.

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4-E-1-d The Company shall provide reimbursement for reasonable actual laundry and cleaning expenses when a TDY period is greater than five (5) consecutive days.

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4-E-2 Special Assignment

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4-E-2-a When a Pilot is away from his Base on special assignment (not including Pilots covered under Section 4-E-1), reasonable actual expenses shall be reimbursed for meals,

transportation, laundry and lodging when not provided by the Company. Upon application, a Pilot shall be given an advance by the Company to cover such expense while on special assignment and within five (5) days after returning to his domicile or at the close of each week in the event a Pilot is away for a period longer than one (1) week. He shall submit an expense account for such advance in accordance with Company regulations and if he has returned to his domicile, such expense account shall be accompanied by the balance of any money advanced and not accounted for on such expense accounts.

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4-E-2-b When a Pilot performs a special assignment at his Base not directly associated with his duties, he shall receive reasonable actual expenses for transportation and/or meals.

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4-E-3 All reimbursable expenses provided for in Sections 4-E-1 and 4-E-2 must be submitted for reimbursement within ten (10) days after incurring the expenses.

4-F Uniforms

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4-F-1 Pilots shall be allowed actual reasonable cleaning expenses, when supported by a receipt from a commercial cleaner for the cleaning of the following uniform items: jacket, vest, trousers, necktie, shirt and outer coat.

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4-F-2 When the Company changes the Pilot uniform and requires Pilots to wear the new uniform item(s), the initial purchase cost of the following item(s) shall be borne by the Company: 1) one jacket and two pairs of trousers 2) one hat with emblem 3) one tie 4) one set of epaulets 5) one overcoat 6) one small and one large set of wings. This Section 4-F-2 does not cover the acquisition costs of routine replacements required by age and wear.

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4-F-3 Uniform Replacement Benefits

Following a Company change to the Pilot uniform occurring after the date of signing of this Agreement in accordance with Section 4-F-2, the following uniform replacement benefits shall apply:

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4-F-3-a On an annual basis each Pilot shall be entitled to the replacement cost for three shirts, one pair of pants, and one tie.

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4-F-3-b Every five years each Pilot shall be entitled to the replacement cost of a uniform jacket.

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4-F-3-c The entitlements in this Section 4-F-3 shall be limited to the cost of such replacement items at a vendor jointly approved by the Company and Uniform Committee and neither the Company’s nor Uniform Committee’s approval will be unreasonably withheld.

4-G New Hire Pilots

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4-G-1 While in training, new hire Pilots shall be provided lodging and expenses as set forth in Section 9-E.

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4-G-2 The cost of a new hire Pilot's standard initial uniform issue shall be borne by the Company.

4-H Miscellaneous Expenses

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4-H-1 Visa and Passport Expenses

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4-H-1-a If the issuing authority for a passport or required visa mandates that a Pilot appear in person to obtain or renew such document, the Pilot shall receive one (1) hour of Add Pay. In addition, they shall be eligible for reimbursement of reasonably associated expenses (e.g. parking) when supported by receipts. If the Company provides vendor services to assist Pilots in obtaining visas without requiring an in-person appearance, no Add Pay shall be due.

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4-H-1-b A Pilot shall be pay protected for Trips removed from the Pilot’s schedule due to a delay in visa processing for any location for which a second passport would not suffice. For example, a Pilot submits their primary passport that already includes a Russian visa to add a Chinese visa and the processing is delayed; that Pilot would be pay protected for Trips to both Russia and China (assuming both visa locations do not issue visas based on a second passport). In such case, the Pilot shall be treated in accordance with Section 20-F-1. A Pilot who attended a training event in excess of twenty-eight (28) consecutive calendar days within the last twelve (12) Bid Periods for Equipment that operates to a destination requiring a visa and does not apply for a visa during training shall not be eligible for such pay protection when such opportunity or necessity existed.

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4-H-1-c The Company shall reimburse each Pilot for the cost of maintaining a second passport.

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4-H-2 All vaccinations recommended by the Centers for Disease Control (“CDC”) for each region a Pilot will visit while on Company duty shall be provided at no cost.

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4-H-3 The Company shall reimburse Pilots for governmental fees associated with the Global Entry (U.S. Customs Border Protection) program or successor program.

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4-H-4 The Company shall reimburse Pilots for CrewPASS costs, including initiation and subscription fees and reasonable increases to such costs and fees.

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4-H-5 Deadheading Pilots, Pilots on a crew rest break on an augmented flight, Pilots traveling to and from training, and any Pilots otherwise traveling at the direction of the Company are entitled to reimbursement for the use of inflight entertainment (e.g., DirecTV and internet) during such Flights. When a Pilot is deviating in accordance with Section 5-D, this reimbursement for inflight entertainment is limited to the maximum reimbursement the Pilot could have received had he stayed on his original deadhead. For example, if a Pilot who was scheduled to deadhead from ORD to EWR instead deviates from ORD to DEN to PHX, then his reimbursement on the two-leg deadhead deviation is limited to the maximum reimbursement he could have received on the single scheduled deadhead.

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4-H-6 If a Pilot is entitled to claim reasonable actual expenses for meals and/or transportation, he may also claim up to an additional fifteen percent (15%) of such expenses to cover gratuities.

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4-H-7 Unusual but reasonable expense(s) encountered by a Pilot that are not normally reimbursable shall be reimbursed, provided he submits appropriate supporting documentation.

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4-H-8 When a Pilot receives an assignment within three (3) hours of the assignment’s report time, at its discretion the Company may offer to reimburse a Pilot’s parking expense, in order to reduce or eliminate a delay. The Company shall administer this provision in a fair and consistent manner. This provision does not alter the parking expense entitlements in Sections 20-A-4-a and 4-H-9 in any way.

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4-H-9 Parking Expenses

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4-H-9-a If a Pilot is scheduled to fly or deadhead from the primary airport serving his Base, or from any airport that is paired with his primary Base airport on the list of airport pairs shown in Section 4-D-4, and parking is not provided for his automobile, public facilities may be used and charges shall be paid by the Company. Such charges shall be submitted within ten (10) days using the appropriate expense reimbursement system and shall be supported by a receipt.

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4-H-9-b In the event parking facilities are not available for employees at a Company station location not covered in Section 4-H-9-a, the Company shall assume the monthly parking charges up to a maximum of sixty dollars ($60.00) per month. This provision does not apply to original or replacement charges for employees for parking decals, stickers, gate keys or similar items. It is understood that a Pilot may park his car at either his Base or some other Company station location, if parking space is available, in which case the Company shall be obligated to assume only the expense of one location.

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4-H-10 Reimbursement for Expenses

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4-H-10-a Except as specifically provided in Section 4-E-3 for TDY and Special Assignments, requests for all other reimbursements pursuant to this Section 4 shall be submitted to the Company within one (1) year of the incurrence of such expenses. Time spent on Leaves of Absence pursuant to Section 12 will extend the one-year deadline on a day-for-day basis.

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4-H-10-b Pilot expense reimbursements due in accordance with the UPA are not limited by Company policy and all requests for reimbursement shall be submitted in accordance with Company procedures. The Company has the right to require substantiation of expenses from the Pilot. Requirements for supporting documentation shall be limited to itemized receipts and, when applicable, a screenshot or printout of the actual pairing providing the complete details of the Trip associated with the expense.